Help
Need a hand?
Write to jehaneburand@gmail.com and a person answers within 2 business days. More on our contact page.
Shipping
All 50 states. Free over $39, $4.95 below. Leaves in 1 to 3 business days, arrives 6 to 12 business days later. Policy
Exchanges
Wrong size? We ship the new one first, free, then you send the old one back. Policy
Returns
30 days from delivery, unworn with tags. Refund within 5 business days of receiving it. Policy
Warranty
90 days on seams, elastic, fabric and grip dots. Send a photo, we replace it. Policy
FAQ
Everything else
Will it make me lose weight?
No, and be careful with anyone who says their shirt does. HALDEN pieces are apparel. They hold things in place and smooth the line under your clothes while you wear them. Take one off and you are exactly who you were this morning.
How do I pick my size?
Tops are sized by body weight, from S (110 to 154 lbs) to 5XL (419 to 463 lbs). If you are at the very top of a range, or you want it less firm, take the next size up. Leg sleeves go by thigh circumference. If it does not fit, the exchange is free.
Can people see it under a shirt?
Not under a normal dress shirt or tee. Pick white or grey under light shirts and black under dark ones. The V-neck version stays hidden with an open collar.
Is it comfortable all day?
It is firm by design, so give it a day or two. Most people wear it for a workday without thinking about it. If it feels tight enough to leave marks or pins and needles, it is too small: size up.
How long does shipping take?
Orders leave within 1 to 3 business days and usually arrive 6 to 12 business days after that, with tracking by email. Shipping is free over $39 and $4.95 below that, anywhere in the 50 states.
What if it does not fit?
You have 30 days from delivery. Size exchanges are free, we ship the new size at no cost. For a refund, send the item back unworn and unwashed with the tags on and we refund you within 5 business days of receiving it.
Can I wear compression socks if I have a medical condition?
Ask your doctor first if you have diabetes, poor circulation, peripheral artery disease, neuropathy, a skin condition or a history of blood clots. Our socks and sleeves are everyday apparel, not medical devices, and they are not a treatment for any condition.
How do the bundle savings work?
Mix any tops you like, any color, any size. Two tops take 10% off both, three or more take 20% off all of them. The discount is applied automatically in the cart and shown line by line.
Who is behind HALDEN?
HALDEN is a trade name of JELOTY LLC, a company registered in Wyoming, USA. You can find the full company details on our Legal Notice page.